For two decades, Paradigm has proudly hosted an annual conference at no cost to the attendees. This year was the first virtual conference in Paradigm’s history, which means we also had the opportunity to record each conference session. Below is an archive of 19 sessions. Use the table of contents to fly directly to points of interest.

Watch Our Tribute to You

Making a Difference

The story of four Medi-Cal billing program coordinators and their sidekicks.

Audit Readiness Review

As a conference mainstay, this session reviews all of the items needed in order to be audit-ready for both LEA Billing and SMAA.

Audit Process & Lessons Learned

This session is a journey through the audit processes for LEA Billing and SMAA and discusses recent audit findings.

Mock Audit Session 1 of 2 (LEA Billing)

This is the first session in a two-part, hands-on workshop focused specifically on the student record audit process for LEA Billing. This session explains the mock audit activity.

Mock Audit Session 2 of 2 (LEA Billing)

As the second session in the two-part, hands on safeguarding workshop, this session is a debrief on the mock audit activity results and includes insights and anecdotes for maintaining an audit-ready program.

Retroactive Billing (LEA Billing)

Retroactive billing is one of the final two steps of SPA 15-021 implementation. You will learn and discuss the plan for retroactive billing, which is due to occur this calendar year, and continues to be an evolving topic.

CRCS Back Casting (LEA Billing)

As a follow up to the Retroactive Billing session, you are guided through the CRCS back casting process and what it involves, including tasks and timelines that you need to be mindful of.

Policy — Ask Me Anything

We set aside this time at the end of the first week to gather as a group to reflect and answer policy-related questions that had been submitted.

Process — Ask Me Anything

As a special treat this year, we invited two coordinators to join in a discussion about how they manage their role and tasks—which may be of special interest considering the new circumstances we all find ourselves in this year.

SHN How-to — Ask Me Anything

We set aside time at the end of the event to demo SHN in response to ‘how-to’ questions that had been submitted.

Impact of Authorizations (LEA Billing)

As part of our maximize series of the event, this session explores how service authorizations impacts your bottom line.

Impact of Parent Consent (LEA Billing)

As part of our maximize series of the event, this session explores how FERPA parent consent impacts your bottom line.

Impact of RMTS TSP Lists (LEA Billing)

As part of our maximize series of the event, this session explores how the new RMTS TSP list requirements is impacting LEA Billing interim claiming.

LEA Billing Revenue Deep Dive

As a mainstay of our maximize series, this session serves as a wrap-up to the Impact of Authorizations, Parent Consent, and RMTS TSP Lists session, with an in-depth look at your LEA’s LEA Billing revenue data.

SMAA Revenue Deep Dive

As a mainstay of our maximize series, this session takes an in-depth look at your LEA’s SMAA revenue data.

Billing for Gen Ed Services (LEA Billing)

The nuances related to maximizing your program by billing for general education services is discussed in this session.

Driving Productivity

As part of our manage series of the event, this session explores how to enhance productivity as a program coordinator, especially in these changed times.

Driving Participation

As part of our manage series of the event, this session explores how to boost participation and overall engagement.

LEA Billing Basics

Perfect for the first or second-year coordinator, the foundations of LEA Billing operations and compliance matters are explained.

SMAA Billing Basics

Perfect for the first or second-year coordinator, the foundations of SMAA operations and compliance matters are explained.