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  • Episode 01: The New Normal

    Episode 01: The New Normal

    As you know, the new shelter-in-place orders have been rolling out across the state. A program coordinator at Jessica Holtrust’s district wanted to hold a meeting as soon as possible. The desire was to get as many school nurses online to talk about the LEA Billing option program and what they can do during this change of functionality at the district level.

  • Episode 02: For The Greater Good

    Episode 02: For The Greater Good

    Rio School District has been doing all they can, working persistently to provide support where ever it’s needed. Over the last week, Otis Nelson has been working with Rio SD to utilize key tools and strategies to document telehealth services to ensure their community receives support and free and appropriate education during this time.

  • Episode 03: You're Never Alone

    Episode 03: You're Never Alone

    Mike McCaffrey knows from experience that sometimes changes can be difficult, especially in Pasadena Unified School District’s case. Their veteran leader will be retiring at the end of the school year, and major program changes are imminent. Together, in a conference call, they discuss Anne’s successor’s hiring and just what the transition might look like.

  • Episode 04: The Future Is Bright

    Episode 04: The Future Is Bright

    During this particular time of COVID-19, why not take advantage of this “downtime” to get ahead and plan for the future success of these programs? Jessica Holtrust was pleased to see that the Irvine USD team enthusiastically took advantage of this unique opportunity to safeguard their programs for the upcoming year.

  • Episode 05: A Proactive Approach

    Episode 05: A Proactive Approach

    One of the qualities that makes Fullerton Elemnetary School District’s leadership remarkable is their consistency. This past school year (2019/2020), they generated Medi-Cal reimbursements in excess of any prior year through its Medi-Cal billing programs. Nancy Valdez attributes their success to the program coordinator’s and assistant coordinator’s proactive approach.

  • Episode 06: We Have Your Back

    Episode 06: We Have Your Back

    Colleen O’Reilly knows that learning these programs is a huge undertaking, especially for new hires like Kara Beckstead at Konocti USD. Regardless, Kara immersed herself into her role—learning everything she could—and navigated through three enormous challenges as if she were a seasoned pro. Her partnership with Paradigm got her the wins she needed for Konocti.